Getting Started FAQs

Do I need to sign up in advance for classes?

YES. Space is limited, and you do need to reserve a space in the classes you want to take. This will also allow us to call you if the class should cancel for some reason.

How do I sign up for classes?

Several ways. You can always call the studio or email us to reserve a space. Please note: NO TEXTING - the studio phone is a landline and cannot send nor receive texts.

Smartphone users can also book using the mobile app - Mindbody or use the website. Click here for more info

What should I wear?

Wear non-restrictive clothing that will allow you to move freely. Loose fitting shorts are not recommended unless they come with a built in undergarment. Avoid wearing clothing with studs, grommetts, exposed zippers or anything that might tear the upholstery/mats.

SOCKS – for hygiene purposes we require that all clients wear socks during their sessions

We are also a FRAGRANCE FREE environment. Many individuals are sensitive to airborne irritants, and we ask that clients refrain from wearing perfume or heavily-scented products.

Are there any perquisites for the classes?

Private sessions are always recommended prior to entering a group class.

For Pilates Mat classes, Barre Classes and Pilates Chair classes, private sessions are NOT required.

For Pilates Equipment classes, we do require FOUR private sessions prior to joining those classes. WE offer a newcomer 4pack of private sessions at a discounted rate for this purpose.

For individuals with serious injuries or certain physical limitations, group classes may not be appropriate. If you are unsure, do not hesitate to call us to discuss your particular limitations and always consult your physician before beginning any new exercise program.

What is your cancellation policy?

24hour cancellation notice is required for all appointments (both classes and privates session). 48hour cancellation notice is required for holiday classes like Christmas eve, July 4th, Thanksgiving Day, etc…

What is the minimum number of people required to run a class?

We will run any class as long as there are at least TWO people signed up.

What if I am the only one signed up for a class?

We will call you the day before and offer you a couple of options. If you are the only one signed up for a class, we will offer you the option to do a $40 Private session at that time (privates are normally $70). If you opt not to take a private session, then you can change classes or simply cancel.

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